Briefing Details

Creating a Digital DNA

Rachna is currently CEO of Service NSW. With an exceptional track record in the business world, Rachna brings strategic and commercial expertise to Service NSW. Service NSW is the state’s transactional services one stop shop leading major service delivery and digital reform in government.
Rachna is a recognised expert in customer centric design and innovation. Rachna also has an extensive background in customer service, distribution, operations, employee engagement and organisational change. She is an experienced executive, having worked across banking, wealth management and hospitality sectors - domestically and internationally. In her previous executive positions Rachna has successfully led business transformations to embed a customer, data driven culture, enhance service delivery models and drive digital innovation.
Rachna recently featured in ‘The World We See’ publication; a compilation of personal letters from Australia's leading male and female CEO's and advocates of change, on their vision and desire for the next generation of female leaders.


Dr Rachna Gandhi Executive General Manager
Suncorp Group


SAS Australia & New Zealand   Westpac Institutional Bank  


Theme: The Innovation Circle

City: Sydney

Date: Tuesday, 6 June 2017

Time: 12:00 PM  - 02:00 PM

Venue Details

Westpac Banking Corporation: 275 Kent Street, Sydney

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SAS Australia & New Zealand   Westpac Institutional Bank  


The Trans - Tasman Business Circle is a strategic growth partner for the region’s leading organisations in the private and public sector.

The Circle partners with our clients to build their strategic relationships, business insights and profile by developing customised programs for stakeholder engagement.


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