John Thomas joined the Virgin Australia Group as Group Executive, Virgin Australia Airlines in September 2016.
In this role, John is responsible for all aspects of Virgin Australia Airlines including Inflight Experience, Ground Experience, Network Operations and Operations Services, Flight Operations, Engineering & Maintenance, Safety, Pricing, Network, Scheduling & Yield, Sales & Distribution, Alliances, Marketing & Product and Business Transformation.
John previously led management consulting firm LEK’s global aviation practice, where he was also the head of their Asia-Pacific business. John has worked with many leading airlines on their business strategies for more than 25 years and has played a key role in personalising the customer experience and building new ancillary revenue streams in the US aviation market. John is also a keen recreational pilot.