The World's Best In Travel - Creating Customer Experiences That Deliver
The Trans Tasman Business Circle is delighted to have Virgin Australia Airlines Group Executive, John Thomas joining us at this event.
This is a rare opportunity for members to hear from one of the international aviation industry's most experienced executives.
During this lunch, John will share his insights into the aviation industry including recent trends, navigating the competitive Trans Tasman market, and how Virgin Australia is challenging the status quo to create the world’s best travel experiences for customers.
Prior to joining the Virgin Australia Group in September 2016, John previously led management consulting firm LEK’s global aviation practice, where he was also the head of their Asia-Pacific business.
John played a key role in personalising the customer experience and building new ancillary revenue streams in the US aviation market.
This event will be off-the-record and closed to media. The Chatham House Rule applies.