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Morteza Mahjour served as the Group CIO of Lloyds Banking Group (LBG) for over three years. During that time he led, what is now touted as a best- practice enterprise-wide digital transformation at LBG. That transformation focused on overhauling key customer journeys, changing how LBG is organised to now be able to rapidly adapt and respond to future customer needs - most impressively it delivered significant savings and revenue increases.
Prior to this, Morteza was with the Royal Bank of Canada (RBC) for 25 years. In his role as Chief Information and Operations Officer he led a global team of 10,000 employees, managing an annual budget of $2Billion and a portfolio of over 1300 applications ensuring effective day-to-day running of RBC’s operations and technology.